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TRUST CENTER

Security, privacy and the rules of the table.

How Mandate protects confidential deals, what we do and never do, and what every member agrees to.

DRAFTThese are plain-English summaries. The full Terms of Service and Privacy Policy are being finalized with securities and privacy counsel.
01 · THE MODEL

Tools, not services.

Mandate is a membership network and software provider. Members find each other, share deals and do the work. Mandate never takes part in a transaction, which is why we never charge for one.

Mandate does
  • Verifies members and the firms they work for
  • Hosts Tables, Rooms and recordings
  • Matches deals to criteria members set themselves
  • Provides NDA, messaging and data room software
  • Charges subscriptions by role and a flat $500 to post a sale
Mandate never
  • Advises on, recommends or negotiates any deal
  • Values companies or rates bids
  • Holds, moves or escrows money
  • Takes a success fee or any fee tied to a deal closing
  • Represents buyers or sellers
02 · VERIFICATION

Every member is a real person at a real firm.

Any email works to join. Verification is separate, and nobody can post, match or message until it’s done. Your profile shows how you were verified.

Route
How it shows
A code to an email on your firm’s domain
Fastest. Shows as “Firm email” on your profile
Your securities license (FINRA CRD)
Checked against BrokerCheck
Your firm’s website or filing
Reviewed by our verification team
Proof of funds
Family offices and independent sponsors; never stored after review
Vouches from two verified members
Each voucher’s name shows on your profile

Members re-verify every 12 months, or sooner if they change firms.

03 · MEMBER CONDUCT

No cold outreach. Not possible, not allowed.

A private conversation opens only through a warm intro both people approve, or a deal both sides opted into. There is no paid way around it.

  • Listings are honest and standard. $1M EBITDA floor, standard format, no duplicates, ranges instead of asking prices.
  • NDAs mean what they say. Teaser and data room content stays inside Mandate. Every file carries the viewer’s name.
  • No scraping, no bulk exports, no resale of member or deal information.
  • Enforcement is simple. A first breach gets a written warning. Trying to get around the no-cold-outreach rule, or breaking an NDA, costs the seat.
04 · SECURITY

Built for confidential deals.

  • Encryption in transit (TLS) and at rest for every message, file and recording
  • Data room files carry the viewer’s name and email as a watermark; access can be paused for one person or everyone at once
  • A full audit trail of every view and download, visible to the room owner
  • Two-step sign-in for every member; passkeys and firm single sign-on supported
  • Calls are recorded only with everyone’s consent, and firms can switch recording off entirely
  • Information barriers between teams on firm plans

Found a security issue? Email security@[domain]. We reply within one business day.

05 · PRIVACY

Your data is yours.

  • No ads, ever, so there is no ad tracking and nothing to sell
  • We never sell or rent member data, mandates or deal information
  • Owners stay anonymous: name, city and customers stay hidden until the owner accepts a buyer and an NDA is signed
  • Firm names can show as a description, such as “Private credit, Chicago”, until you choose to reveal more
  • Files in a data room belong to whoever uploaded them
  • Download or delete your data at any time from Settings; deleted accounts are purged within 30 days
06 · TERMS IN PLAIN ENGLISH

What you agree to.

  • Plans are billed monthly or annually and priced by your verified role. Owners and independent sponsors are free.
  • Posting a sale costs $500 flat, charged once when the listing is approved. Rejected listings are never charged. The fee is the same whether or not the deal closes, and it never affects ranking.
  • You do your own diligence. Mandate does not check, endorse or guarantee any listing, member or statement.
  • Bankers and brokers are responsible for their own licensing and for representing their own clients.
  • Cancel any time. Your plan runs to the end of the period you paid for.
07 · CONTACT

Questions about any of this?

Email trust@[domain] or ask in the Help Room inside Mandate. Members on firm plans have a named contact for compliance questions.

Mandate is a membership network and software provider. It is not a broker-dealer, investment adviser or business broker, and it does not take part in, advise on or take a fee from any transaction.